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Car Rental Terms and Conditions

1. Rental Requirements

  • Renter must be at least 21 years old and possess a valid driver's license.
  • International renters must present a valid passport and driver's license.
  • All information provided must be accurate and up-to-date.

2. Booking and Payment

  • All bookings are subject to availability and confirmation.
  • Payment can be made via mobile money or cash on pickup.
  • Full payment is required before or at the time of vehicle collection.

3. Vehicle Use

  • Vehicles must not be used for illegal activities or driven outside permitted areas without prior consent.
  • The renter is responsible for any traffic violations, fines, or penalties incurred during the rental period.
  • Smoking and transporting hazardous materials in the vehicle are strictly prohibited.

4. Insurance and Liability

  • Basic insurance is included. Additional coverage may be available at extra cost.
  • The renter is liable for any damage, loss, or theft of the vehicle not covered by insurance.
  • In case of an accident, the renter must notify the company and local authorities immediately.

5. Fuel Policy

  • Vehicles are provided with a full tank and must be returned with a full tank unless otherwise agreed.
  • Refueling charges may apply if the vehicle is not returned with a full tank.

6. Cancellations and No-Shows

  • Cancellations should be made at least 24 hours before the scheduled pickup time.
  • No-shows or late cancellations may incur a fee.

7. Privacy

  • Your personal information will be handled in accordance with our privacy policy and will not be shared with third parties except as required by law.

8. Agreement

  • By booking a vehicle, you agree to abide by these terms and conditions.
  • The company reserves the right to update these terms at any time without prior notice.
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